A non-refundable advance deposit of the 1st night's stay plus tax is required for all stays. If you need to cancel your stay, and do so at least 48 hrs prior to your reservation date a credit in the amount of the deposit can be kept in our system for up to one year for a future stay.
If your credit card is declined, we will make every attempt to contact you to correct this. If we do not hear back from you after our 3rd attempt, we will cancel your reservation for non payment.
Staff will be at the hotel front desk Thursday - Monday Noon to 8pm. Outside those hours we will be doing remote check-ins, we will need to send you an email with check-in information from gchotel1883@gmail.com at least 48 hours in advance of your check-in date. should your arrival date or time be outside our front desk hours. If you have booked through a 3rd party booking agent such as booking.com, priceline etc. Please call us at 479-244-7567 to update your email address with us.
Your suite is not guaranteed ready until 4pm on the day of your arrival, Parking is available as early as Noon the day of your arrival. We do not have an elevator, suites are located on the 2nd and 3rd floors above the lobby.
Please check in by 8pm. After your check-in date should you need to leave earlier than planned, there are NO REFUNDS for any additional nights you have left.
Well behaved children are welcome.
Sorry, we do not accept pets. By law service animals (Must be with you at all times.) are allowed however.
Additional things you can be charged for:
-Smoking inside the hotel or suites, if you do smoke there will be a $500 charge applied.
-Using Bath Bombs in our Jacuzzi® jetted tubs. There will be a $50 charge applied if used.
-Human or service dog excrement left in your suite a $250 Clean up fee will be applied
-Stained linens and or towels there will be a $90 replacement fee applied.
-Destruction or damage of furniture in your suite during your stay at the Grand Central Hotel. You will be charged the amount needed to replace the furniture piece(s) up to $1,500.00.
-Excessive cleaning needed after you departyou can be charged up to $250.00.
Housekeeping requests
If staying for more than one (1) night, please note that housekeeping does not provide daily cleanings for your privacy. However Thursday - Monday from Noon to 3pm you can ask the front desk for refresh items. Tuesdays and Wednesdays please call our sister hotel at 479-253-8630 and we will assist you with the refresh items between Noon and 3pm daily should you need this service. Thank you
We can offer 1 ONE parking space per suite. Including suites 204 and 302. At check in please provide the following information:
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